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Privacy Policy

Last Updated: April 5, 2020

Your privacy matters to us.

LedgerSpace LLC, doing business as BlockTrust Network ("BlockTrust Network"), is committed to protecting your privacy and earning your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform at blocktrustnetwork.com.

This policy applies to personal information we collect when you use or access our products, services, features, or content through any BlockTrust Network website (including blocktrustnetwork.com), any BlockTrust Network application or service, or when you apply or express interest in employment with BlockTrust Network.

We may, in our sole discretion, change this Privacy Policy from time to time by posting a revised version at blocktrustnetwork.com. If we make any material change to this Privacy Policy, we will notify you by posting a notice on the site prior to the change becoming effective and may also elect to send you an email notifying you of the modifications.


What information does BlockTrust Network collect?

  • Identifiers such as your real name, postal address, phone number, email address, account name, or other similar identifiers when you register for an account.
  • Internet activity, including IP address, type of device, operating system, browser, URL data, and similar data.
  • Inferences about preferences from cookies and site usage, including those used to gauge interest in our services.
  • Financial information, such as bank account details, if you choose to use ACH payment services through our platform.
  • Detailed personal information, such as date of birth or social security number, as may be required by law or rule.
  • Information you provide when interacting with our customer support team via chat, email, online form, or other correspondence.
  • Personal information stored with third parties that you choose to share with BlockTrust Network through integrations you authorize.
  • Device information including IP address, device identifier, operating system version, browser type, location, and referring/exit URLs.

BlockTrust Network uses analytics software to better understand how the platform is used. This software may record information such as how often you use the site, events that occur during use, aggregated usage, and performance data. We may combine this automatically collected information with other data we collect about you in order to improve our platform and services.


How does BlockTrust Network use your personal information?

On an ongoing basis, BlockTrust Network collects your personal information to do the following:

  • Customize and improve your experience with the platform.
  • Provide our services to you.
  • Validate your account and verify your identity.
  • Notify you about your account activity.
  • Process transactions and collect fees.
  • Provide customer support and resolve disputes.
  • Identify, prevent, and report potentially prohibited, fraudulent, or illegal activities.
  • Notify you about important changes to our services and terms and conditions.
  • Provide you with news, offers, and information about our services based on your communications preferences.
  • Process employment applications, in accordance with applicable law.

How does BlockTrust Network share your personal information?

On an ongoing basis, we may share your personal information as follows:

  • When you send or receive money using our services, we will provide the other party to the transaction with appropriate details about the transaction.
  • If a payment to another user fails, we may provide that user with details of the unsuccessful payment.
  • With third parties to provide, maintain, and improve our services, including fraud prevention, identity verification, analytics, marketing services, and financial institution partners involved in the payment process. These companies are authorized to use your personal information only as necessary to provide these services to us.

Other than as stated in this Privacy Policy, BlockTrust Network does not disclose or sell any of your personal information to third parties without your consent. Please note that third parties, such as merchants you pay and third party websites you visit, have their own privacy policies. BlockTrust Network is not responsible for the policies and practices of such third parties.

BlockTrust Network may also release your information in the following circumstances:

  • Upon your request, such as to authorize a BlockTrust Network integrating partner to access your information.
  • If we believe disclosure is reasonably necessary to comply with applicable law, legal process, or government request; to investigate or bring legal action against someone who may be violating our rights or the rights of others; or to protect the safety and security of BlockTrust Network, our users, or the public.
  • In aggregate, non-personally identifiable form with third parties for auditing, analytics, maintenance, security, or other related business purposes.
  • To a third party if we are involved in a merger, acquisition, or sale of all or a portion of our stock or assets. If this occurs, you will be notified of any change to this Privacy Policy, as well as any choices you may have regarding your personal information.

BlockTrust Network does not sell your personal information.

We never have, and we never will. Your data is used solely to provide and improve the services you signed up for.


How does BlockTrust Network use cookies and web beacons?

BlockTrust Network and its marketing, analytics, and fraud prevention service providers use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base.

We use cookies to provide you with a personalized experience by recognizing you when you return to our site; better understand our users by tracking how they use our services; improve the design and content of the site; and identify and prevent fraudulent activity. You can change your browser settings to refuse cookies.

We may gather certain information about website visitors automatically and store it in log files, including IP addresses, browser type, internet service provider (ISP), referring and exit pages, operating system, date and time stamp, and clickstream data.

Our site may include social media features that allow you to share content on third party sites. These features may collect your IP address and the page you are visiting, and may set a cookie to enable the feature to function. This Privacy Policy does not apply to third party cookies, web beacons, or social media widgets. BlockTrust Network is not responsible for the privacy policies and practices of such third parties.


What security precautions does BlockTrust Network take?

We have security measures in place to protect your personal information, including the use of industry-standard data encryption technology and internal policies and restrictions governing the storage of and access to your personal information. Please note that no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.

BlockTrust Network's servers and business operations are located in the United States. If you have any questions about the security of your personal information, contact us at info@blocktrustnetwork.com.


How do I opt out of promotional emails?

If you prefer not to receive promotional emails from BlockTrust Network, click the unsubscribe link at the bottom of any promotional email we send you. If you have difficulty with the unsubscribe process, contact us at info@blocktrustnetwork.com.


How do I update or close my account?

If your information changes, you can update it in your account settings at any time.

If you wish to close your account or request that we no longer use your information to provide you our services, contact us at info@blocktrustnetwork.com and we will respond in a reasonable timeframe. We will retain your information for as long as your account is active or as needed to provide our services, or to the extent required by applicable law or rule.


What about the privacy of children?

BlockTrust Network is a general audience website. We do not knowingly collect any personal information from anyone under the age of 13.


Rights for California Residents

If you are a California resident, you have the right to request disclosure of the specific pieces of personal information that BlockTrust Network may have collected regarding you. California residents also have the right to request deletion of personal information that BlockTrust Network may have collected regarding you.

BlockTrust Network will not discriminate against you for exercising any rights you may have under the California Consumer Privacy Act (CCPA) or any other applicable law or rule. We do not base our prices or the quality of our services on the exercise or non-exercise of legal privacy rights.

To submit a verifiable consumer request, California residents may email us at info@blocktrustnetwork.com. Only you, or someone registered with the California Secretary of State to act on your behalf, may make a verifiable consumer request. You may make a verifiable consumer request for data access or deletion no more than twice within a twelve-month period.

BlockTrust Network will respond to verifiable consumer requests in a timely manner consistent with applicable law.


Questions about this Privacy Policy?

Contact us at info@blocktrustnetwork.com or by mail at:

LedgerSpace LLC dba BlockTrust Network
3515B Longmire, Ste. 157
College Station, TX 77845

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